FAQS

Navigating the world of stormwater maintenance can raise many questions.

Especially regarding your responsibilities and compliance. Maintaining your stormwater treatment device is not only crucial for ensuring clean waterways and protecting the environment from pollutants, but it is also often a legal requirement to avoid potential fines from local councils.

Below are some commonly asked questions about stormwater maintenance.

Why do I have to have my stormwater treatment device maintained?

Just like any other filter, these filters clog up with oil, silt, vegetation, litter and other pollutants. Once they are blocked, they will not operate as designed. This will mean dirty untreated water will enter our waterways having detrimental effects on the ecosystems and marine life.

Who is responsible for maintaining these devices?

There will be a consent holder for a property. The consent holder is responsible for ensuring the stormwater system is maintained. Often, there is a Body Corporate responsible for the maintenance of these devices.

When should these devices be maintained?

It varies from site to site. As a minimum, it is usually once a year. Often there is an operation and maintenance manual for you to refer to.

How do I know if I have one of these devices on my property?

This will be stipulated in your Resource Consent. If you are in any doubt and would like the stormwater system evaluated on your site, it is best to contact us and we will come and see you.

What does it cost to have one of these devices maintained?

Unfortunately, there is not a ‘blanket’ charge for cleaning these devices. The cost varies due to the size of the device, and the amount of material we have to remove and replace. It is, however, free to have one of our team come out to see you and give you a no-obligation quote.

What are the consequences of us not having these devices maintained?

It is a legal requirement to have your stormwater system maintained. ARC compliance officers check sites to see if they are being maintained. If maintenance is not occuring, there is a possibility of a large fine.

There is the environmental impact of having untreated stormwater entering into our rivers, lakes and oceans. Additionally, you could run the risk of the system overflowing and a manhole lid could shift. This can be dangerous for both vehicles and pedestrians.

How long does it take to maintain our stormwater system?

The time we take on site can vary according to the size of the system. Usually, it is in the region of two hours on site.

Still have questions?

Get in touch and we'll do our best to answer any other questions you have.

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   hani albarni 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing culture amazing team to work with 👌🏻
  
 
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 Trustindex verifies that the original source of the review is Google. It was a comedy of errors dropped keys down storm water, then dropped grill trying to retrieve the.Kat and Grant saved the day. You guys rock!!
  
 
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   Commercial Realty Limited 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Property Management Team here at Commercial Realty use Dutton Stormwater for our commercial portfolios stormwater maintenance requirements. They have excellent customer service, fair and competitive pricing and great communication right through to beginning to the end of the job. We highly recommend Dutton for all stormwater maintenance services!
  
 
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   Lisa Wilson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service right from the start of my enquiry.  I'm very happy with the job completed (cleaning of stormwater detention tank and cesspits) and with the service by each team member who I had contact with throughout the process.
  
 
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   Cameron Hicks 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great!

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FAQS

Navigating the world of stormwater maintenance can raise many questions.

Why do I have to have my stormwater treatment device maintained?

Who is responsible for maintaining these devices?

When should these devices be maintained?

How do I know if I have one of these devices on my property?

What does it cost to have one of these devices maintained?

What are the consequences of us not having these devices maintained?

How long does it take to maintain our stormwater system?

Still have questions?

Trusted by councils & leading enterprises.

Hear it from our clients

Stay in the know with the latest from Dutton Stormwater.

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