Soakhole

Managing Surface Flooding with Soakhole Devices

Soakhole systems are a common solution for stormwater disposal in New Zealand, especially in areas where direct discharge to streams or the stormwater network isn’t possible. Soakhole devices allow stormwater to soak naturally into the ground, helping to recharge groundwater and reduce surface flooding. You’ll often find soakhole systems at residential properties, commercial sites, and rural locations with permeable soils.

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Our PRocess

1.
Complete all health and safety paperwork.
2.
Pre-start meeting, hazard Identification, confined space entry permit, job safety analysis.
3.
Dutton Stormwater will remove all the sediment, litter and vegetation using a vacuum truck.
4.
We remove all the spent media from the modules and wash the modules down completely.
5.
We vacuum the chamber once more.
6.
We replace the media with fresh media.
7.
Polluted waste is disposed of at an approved environmental disposal facility.
8.
We send the customer and council (if requested by the customer) a full report of the service.

How Soakhole Systems Work

Stormwater is directed into a chamber or pit, typically filled with gravel or stone, where it gradually infiltrates into the surrounding soil. In some designs, particularly those with concrete bottoms, bores are drilled deep underground and fitted with siphons to facilitate water movement. This setup helps filter out sediment and allows water to disperse slowly, minimising erosion and supporting sustainable site management.

Why Maintenance Matters

Regular maintenance is essential to keep soakhole systems working efficiently. Over time, sediment, silt, and organic matter can build up in the chamber, blocking bores and reducing infiltration rates and increasing the risk of flooding or surface ponding. Neglecting maintenance can also lead to blockages and system failure.

Professional Soakhole Maintenance Services

At Dutton Stormwater, we provide expert soakhole maintenance services across New Zealand. Our team inspects, cleans, and restores soakhole chambers to ensure your stormwater system remains effective, reliable, and compliant with council requirements. For underground soakhole chambers, maintenance may require confined space entry, which is performed by our specially trained technicians following strict safety protocols.

Recommended Service Frequency

Soakhole systems typically require maintenance every six to twelve months, depending on site conditions, soil permeability, and sediment loading. During each service, we assess the system’s condition and includes a job summary with any recommendations in your service report.

Extend the lifespan of your Soakhole System.

Get in touch with us today and Schedule your regular maintenance.

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hani albarni
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Amazing culture amazing team to work with 👌🏻
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theresa coleman
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It was a comedy of errors dropped keys down storm water, then dropped grill trying to retrieve the.Kat and Grant saved the day. You guys rock!!
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Commercial Realty Limited
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The Property Management Team here at Commercial Realty use Dutton Stormwater for our commercial portfolios stormwater maintenance requirements. They have excellent customer service, fair and competitive pricing and great communication right through to beginning to the end of the job. We highly recommend Dutton for all stormwater maintenance services!
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Lisa Wilson
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Excellent customer service right from the start of my enquiry. I'm very happy with the job completed (cleaning of stormwater detention tank and cesspits) and with the service by each team member who I had contact with throughout the process.
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Cameron Hicks
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Great!
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